2025 Verse Year in Review: Clinician Partners
In 2025, we had one big, cross-company objective: Deliver an Exceptional Clinician Experience. Our constant focus on this goal delivered meaningful results for our clinician partners.
A letter from Dhaivat Pandya,
our Founder & CEO
To the Verse community,
Our vision at Verse is to be the one partner you can rely on when a patient needs hospital-quality care at home. In 2025, we made meaningful progress towards achieving that vision.
We tripled our number of facility partners while retaining 95% of existing facility partners, generated material savings for our health plan partners, and delivered a patient NPS of 73. I'm excited to share additional stats and anecdotes with you in the pages to come.
Thank you for delivering hospital-quality care at home with us in 2025. Here's to an incredible 2026.
Dhaivat Pandya
Founder & CEO
2025 By the Numbers
3x More Facilities
partnered with Verse, year over year
95% Retention
of existing partner facilities, year over year
81 Clinician NPS
across Verse’s partner facilities
Our Clinician Results
At Verse, we strive to improve clinician experience in all that we do. In 2025, we introduced new software features and optimized care delivery, so our clinician partners could focus on spending time with patients.
1. EMR Integrations
Clinicians at hospitals and clinics can submit and track orders within their existing EMR more easily than ever. This was a big driver of our 95% facility retention rate.
2. Payor-Specific Coverage
Verse flags coverage criteria and quantity limits during order submission, enabling clinicians to ensure order compliance, reduce back-and-forth, and deliver on-time patient care.
3. Verse AI
Verse AI extracts demographic, diagnosis, and coverage details from the medical record. This reduces average time to order to 1-2 minutes and enables a 99.9% order accuracy rate.
These features drove key Clinician outcomes:
17 Minutes
85%
81
And these outcomes drove our growth:
3x
95%
Hear from our Clinician partners:
"The simplicity of ordering supplies for our managed care patients is wonderful. We have never worked with a company that is so streamlined and responsive."
Nurse Case Manager in Florida
"When I started, we used a few different DME companies and it was sucking so much time. Y'all have truly offloaded a lot of work for the nurse case managers."
Home Health Director in Arizona
"Communication with Verse is top-notch. I greatly appreciate how quick and efficient the turnaround has been."
Program Director in Georgia
Thanks to our outstanding Clinician partners, we're proud to share that our mutual patients recorded a 73 NPS in 2025.
95%
On-time Delivery Rate
99.9%
Order Accuracy Rate
98%
Call Resolution Rate
"The trust, and freedom of mind, of knowing that my supplier is all over my order and that I will get it within a day or so is golden to me."
- Verse Medical Patient
